Wouldn’t it be wonderful? A world where customers experience that they are truly the starting point of everything? Where co-workers can be themselves, shine, are set up for success and therefore love their company? Where processes are there to serve? In the end, we are all customers. We believe that it is time to change the way we lead, learn, interact and design. It is time for Reverse.
To create the possibility of gaining new insights on your journey to create a memorable and consistent experience, Cliff Crosbie will be our guest speaker. He has gathered significant knowledge of retailers wants and needs, and what it takes to drive innovation at the retail point of sale, and win customers hearts and minds. Mentoring is just one of the ways he tries to pass on his experiences and insights.